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CONTACT

Have Questions About Our Travel Supply?

Check our FAQs Below

Call us: 1-705-715-1914

Email us: info@novaandthearcher.ca or

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FAQs
FAQ
  • What does Nova and the Archer Mean?
    The literal definition is that "NOVA" means "New" in Latin. "ARCHER" represents "taking aim". It's our fun way of saying Let's take aim at something new. That something new to us is travelling and adventure.
  • Where can I purchase your products?
    Any day of the year, you can purchase them here, on our website. Check our social page for updates on any events or pop up stores we will be part of. You can sign up to our monthly newsletter to be the first to know about new activities and events as we plan them!
  • What if I got the wrong size?
    We offer a 30 day exchange/return policy. Wrong size? No problem! Contact us to let us know, and once we receive your the clothing, we will send out the new one as soon as possible! To see our sizing guide, click here
  • Do you offer refunds?
    We offer a 30 day exchange/return policy. Not satisfied? No problem! Send us back your product and we will issue the full refund. To see more of our policy, click here
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